The effect of leaders' emotion on team members' creativity and
performance in South Korean ICT service companies
Abstract
We examined the influence of team members’ emotional reactions to
leaders’ emotional displays, and their effect on creativity and job
performance in temporally different types of teams. To reveal the
variables’ relations, surveys were conducted on total 256 questionnaires
in which 50 teams exist. All the data samples were garnered from three
South Korean ICT service companies, and they were classified into two
temporal types: temporary and permanent. We found that, although team
members’ positive emotions affect their creativity positively in both
types, leaders’ negative emotions affect members’ creativity positively
only in temporary teams. These results offer implications for the way
leaders should control their displays of emotions to enhance their team
members’ creativity and performance.