relevant response false negative false positive No response Success ratio
restate purpose 8 0 0 0 100 / 0
accommodation 27 13 1 0 66 / 34
late accommodation 4 2 0 0 67 / 33
change choice 15 5 5 1 58 / 42
rephrase 22 14 6 1 51 / 49
change topic 4 3 0 1 50 / 50
question 1 3 2 0 17 / 83
repeat 1 6 1 1 11 / 89