Favoritism in Seafarer’s Management Perspective of Maritime
Industry: A Scale Development and Validation
Abstract
Purpose – The purpose of this study is to evaluate the effect
of favoritism in ship management. The most important determinant of
quality and safety in ship management is human resources. Personnel
turnover rate, job satisfaction level of seafarers, organizational
commitment, high level and individual well-being of the employees have
an important role in ensuring quality and safety. In many investigor
studies, it is seen in the results of research that favoritism increases
job stress, personnel turnover rate and decreases job satisfaction,
organizational commitment, motivation and teamwork.
Design/methodology/approach – Favoritism has a negative impact
on safe and quality management of ships. Based on this importance,
seafarers’ perceptions were measured, and it was aimed to develop a
valid and reliable favoritism scale. The scale questions, which were
prepared on the basis of semi-structured interviews and favoritism
studies, were applied with 252 different seafarers.
Findings – As a result of the factor analyses conducted in
SPSS 23, a 22-item favoritism scale consisting of three factors related
to demographic and personal characteristics, social rights and
opportunities and operational processes was developed. The reliability
and validity studies of the scale were conducted, and it was observed
that the scale has high reliability. Confirmation was carried out on the
AMOS 21 software. According to the model fit indices, the items 31 and
32 were removed, and it was seen that the scale had values accepted by
structural equation modelling.
Originality/value – In the light of the findings that were
obtained, it may be stated that the measurement instrument that was
developed within the scope of this study will fill a significant gap in
the relevant literature. Nevertheless, organizational behavior issues in
ship crew management have been influential in recent years and
therefore, it has the quality of being a measurement instrument that
could be utilized in future studies.