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Lead user innovation process and the effect of fintech regulatory environment: A sequential mixed-method study
  • Geoffrey Otieno,
  • Ruth Kiraka
Geoffrey Otieno
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Ruth Kiraka
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Abstract

Understanding the role regulators and innovation processes play on innovation success or failure is the aim of this paper. The sequential mixed-method approach on 321 lead users and eight regulators quantitative responses, 36 lead users, and five qualitative ones provides new insights.