ScholarOne - Three-way Interaction of Faultline, Value Diversity, and
Task Design on Team Performance
Abstract
The successful management of diversity at work is currently the most
important and challenging issue for managers in organizations. While
scholars have deepened the understanding of the nature of diversity by
proposing new concepts such as “team faultline,” previous studies on
diversity focused more on the structural aspect of diversity,
disregarding the role of the psychological aspect of diversity among
team members. To overcome the above limitations, this study develops an
integrative model of the effects of team faultlines, value diversity,
and task design on team process and effectiveness. Drawing on the
categorization-elaboration model, we suggest that team faultlines have a
positive effect on team performance through team mental model only when
both team value diversity and team task design are high. This paper
intends to contribute to the literature of team diversity, team design,
and team mental model.