ScholarOne - Efforts to Increase the Education, Research, and Community
Services Performance in the Era of Technological Disruption: A Multiple
Group Analysis
Abstract
This study aims to provide analysis and recommendations that can be used
to optimize the performance of lecturers who contribute to achieving
national goals, namely education, research, and community services.
Respondents were 360 lecturers from four state universities on the
island of Sumatera, Indonesia. The data were collected using a
questionnaire, and the research questionnaire used an interval scale.
The dependent variable in this study is the performance of the three
pillars of higher education in Indonesia, namely education and teaching,
research, and community service. This research was conducted at three
state universities, and the analysis was developed using a Structural
Equations Model (SEM) with a multiple-group analysis (MGA) method based
on the college province. The results prove that lecturer job
satisfaction plays a significant and dominant role in improving the
education, research, and community services performance in the era of
disruption. The condition of tertiary institutions in one province may
differ from another. In Aceh Province, the most dominant is the need to
increase technological expertise in contrast to North Sumatera and West
Sumatera, focused on achieving job satisfaction. The results of this
research also prove that each province may have different
characteristics in optimizing higher education performance.