Abstract

On the backdrop of the global pandemic and the war in Ukraine, the ensuing energy crisis demanded fast and comprehensive policy responses in all national contexts. Government measures came under political and societal pressure, with a high degree of contestation for their capacity to deliver. Academic literature is reflecting on the nature of decision-making in highly dynamic and convoluted situations pointing out the importance of making citizen's voices noticeable at all levels of knowledge gathering and decision-making. New technologies are especially useful at inquiring citizen's perspectives on the state of the art, policy alternatives, political support, and own behavioral conduct with respect to public decisions or general occurrences. The present article is employing the netnographic methodology to understand public responses to critical energy crisis policies adopted by governments in Norway, Italy, and Romania with respect to households during the most recent energy crisis. With our inductive approach, we aim to understand similarities and differences in public perception and meaningful emerging topics.