This study made use of primary data. This qualitative study draws on 20 individuals, in-depth, face-to-face interviews (individual) with both males and females patients between the ages 15-49 years enrolled at Piet Retief Wellness Centre for antiretroviral treatment (ART) between the period 2010 and 2017 were used to obtain information from patients who have defaulted treatment and those who have not defaulted treatment.