Observance of Smart Administration to Deliver Smart Services in Smart
Cities in virtue of Artificial Intelligence and Inter of Things: An
empirical analysis
Abstract
Artificial intelligence (AI) and the Internet of Things (IoT) are
vital to the development of smart cities and have a substantial impact
on the delivery of smart services. The primary objective of this study
is to provide substantial support for the notion that AI and IoT have a
significant impact on the delivery of smart services in smart cities, as
well as how smart administration in smart cities mediates this
relationship. Government leaders and decision-makers around the world
are vigorously changing and implementing dynamic policies to administer
healthcare, education, infrastructure and disaster management, and other
government services, particularly in backlash to the unique COVID-19
pandemic. It is now more essential than ever to comprehend how developed
and emergent AI and IoT technologies might assist smart city
administration in delivering smart services. We examined our hypotheses
using data from 550 university graduate students in SPSS 26 and
discovered that deploying AI and IoT in smart cities has a significant
positive impact on smart service delivery and that this direct
relationship is substantially mediated by the smart city administration.