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Measuring Total Rewards Satisfaction: A Scale Development Study

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posted on 2021-07-12, 18:19 authored by Jeeta SarkarJeeta Sarkar

Total Rewards Strategy has been used as a viable strategy to motivate and retain employees across sectors. It has also been widely studied by the scholars and researchers across the globe leading to a number of scales measuring total rewards measuring preferences, and perceptions, ignoring its satisfaction aspect. However, the existing scales have been found to display construct related weaknesses in terms of under-representation of total rewards as a multidimensional construct and measuring it as a reflective higher-order construct. Analyzing findings of literature review and factor analyses, the authors confirm total rewards as a second-order formative construct. The purpose of this study is to develop a valid and reliable measure of total rewards satisfaction (TRS) as a formative higher order construct. Different phases of quantitative validations were carried out with a new data set for each of the studies viz. content validity (n = 13 experts), exploratory factor analysis (n = 180) for determining factorial structure of the scale, first-order confirmatory composite analysis (n = 215) and second-order confirmatory analysis (n= 120) confirm a six-dimensional structure of 23-item TRS scale. The psychometric properties of the scale have also been reported. The scale demonstrates internal consistence, reliability and construct validity.


Declaration of conflicts of interest

No conflict

Corresponding author email

Lead author country

  • India

Lead author job role

  • PhD Student

Lead author institution

XIM University

Human Participants

  • No


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