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How do Australian-based tourism stakeholders perceive the readiness of the aviation industry to handle increasing numbers of baby boomers flying

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posted on 07.04.2020 by John Ayoub

This paper investigates the perceptions of various tourism industries’ stakeholders regarding the readiness of the airlines to handle growing numbers of baby boomer air travellers; within an Australian context. A qualitative research methodology was applied, extracting data from 32 in-depth interviews. The views of the stakeholders in regard to the readiness of the civil aviation industry to handle the increasing numbers of baby boomers flying were complex, varied and fragmented; and were compared to existing literature. It provides a categorisation of issues on which further quantitative or stakeholder research could be based in which airlines may improve their competitive advantage by developing dynamic capabilities to meet the demands of baby boomers.


The research was conducted with the approval of Southern Cross University HREC.

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Declaration of conflicts of interest

No known conflict of interest

Corresponding author email

johnayoub@optusnet.com.au

Lead author country

Australia

Lead author job role

Practitioner/Professional

Lead author institution

Southern Cross University

Human Participants

Yes

Ethics statement

Approval Number ECN-10-088 (May 2010) .... HREC of SCU

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