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Research Paper.docx (211.53 kB)
Download fileHow Clients' Satisfaction Affects Their Perception of Organizational Efficacy: The Case of a Nonprofit Organization in New York State, USA
A case study analyzing clients' perception of the services they receive. Using qualitative research, 8 current clients of the organization was surveyed.
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Declaration of conflicts of interest
NO CONFLICT OF INTEREST IN THIS STUDY.Corresponding author email
baltatou@gmail.comLead author country
United StatesHuman Participants
YesEthics statement
I followed the Concordia University–Portland Institutional Review Board (IRB) policies as prescribed in the University manual and as approved for this case study.Comments
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