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Doing Good but Treated Badly- The Case of Healthcare Workers Serving Coronavirus Patients and their Families in Jordan.docx (52.5 kB)
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Doing Good but Treated Bad-- The Case of Healthcare Workers Serving Coronavirus Patients and their Families in Jordan

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posted on 2022-10-05, 20:19 authored by Hmoud Al-OlimatHmoud Al-Olimat


There were 16 face-to-face interviews with healthcare workers from several hospitals and medical centers in Jordan in which COVID-19 treatment was provided during the pandemic. Given that recalling these traumatic experiences might be traumatic for some HCWs, all interviews were conducted by experienced health social workers. The interviews were conducted in Arabic, and the interview transcripts were subsequently translated to English to facilitate reporting. The information obtained through interviews was subjected to thematic analysis, which consisted of six phases: familiarization, coding, searching for themes, reviewing themes, defining and naming themes, and writing up (Braun & Clarke, 2006).  The 16 HCWs that took part in the interviews were predominantly female (n =10, 62.5%), worked as nurses (n =10, 62.5%), and were single (n = 7, 43.8%),


No funding was provided. However, the Doha Institute for Graduate Studies Research Office supported the Research Assistant.


Declaration of conflicts of interest

The Author declares no conflict of interest

Corresponding author email

Lead author country

  • Qatar

Lead author job role

  • Other

Ethics statement

Ethical approval for the present study was obtained from the University of Jordan IRB, Decision number 63 (2-10-2021), Session 1-2021, received in official letter number 19/2021/88, dated 2/19/2021. In addition, the nature of the study was explained to the healthcare workers, and only those who agreed and consented to the ethical requirements and informed consent participated in the study. They were also informed that their participation was voluntary and that they could withdraw from the study while being assured that the anonymity and confidentiality of the data they provide will be protected.

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