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CSQ Development Full Text_Advance PrePrint.pdf (240.17 kB)

CSQ Development Full Text_Advance PrePrint.pdf

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posted on 2023-05-17, 15:04 authored by Rachel MyersRachel Myers, Hillary Kapa, Stephanie Garcia, Laura Vega, Joel Fein

This quality improvement project employed a client-centered process to develop a modified Client Satisfaction Questionnaire (CSQ) 10 (Larsen, Attkisson, Hargreaves, & Nguyen, 1979) for relevance to our hospital-based violence intervention progrma (HVIP). Former clients (ages 11 12-18) and caregivers who participated in HVIP services self-administered the initial HVIP-adapted CSQ and shared their interpretation of questionnaire items, comfort in responding, missing topics, and preferences for implementation during cognitive interviews. This work met the criteria as a quality improvement activity by our local IRB and did not require IRB approval or determination. We have adhered to the SQUIRE guidelines in preparing this manuscript.


Declaration of conflicts of interest

None of the authors have real or perceived potential conflicts of interest to disclose.

Corresponding author email

Lead author country

  • United States

Lead author job role

  • Higher Education Faculty 4-yr College

Lead author institution

Children's Hospital of Philadelphia

Human Participants

  • Yes

Ethics statement

Due to the nature of this work as quality improvement, it was not subject to local Institutional Review Board review. The activities described were intended to enhance our local program's ability to engage in quality assessment and improvement activities to improve patient care.

Terms agreed

  • Yes, I agree to Advance terms


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