<p><b>Background:</b></p> <p>There is a great deal of concern surrounding the dispensing practices; a majority of studies conducted in the KSA indicated that the risk of dispensing errors was increasing.<b></b></p> <p><b>Objectives: </b>To evaluate the effect of community pharmacist education and training on medication dispensing and counselling.</p> <p><b>Methods: </b>The data was collected by the researchers with a designed pretested interview questionnaire. Shadowing enabled the researcher to understand the user's perspective.</p> <p><br></p>