ScholarOne - Red trucks and firemen -- What do we know about fire and
rescue services? Systematic literature review of organizational culture
and leadership of fire and rescue services
Abstract
Shallowness of knowledge over fire and rescue services (FRS) leadership
and organizational culture (OC) is shown in this systematic literature
review (SLR). FRS is a traditional profession familiar to people around
the globe. Everyone knows that the sight of a red truck rushing through
traffic, and hypothetically this picture guides research focuses also.
This SLR paints picture of OC of FRS what it looks like based on
previous research data, what we know and what is left unrevealed. SLR
was conducted to understand the width of the knowledge gap in research
on FRS leadership and OC. Three databases were searched, and of 275
screened articles, 27 were included in this review. Two more studies
were found by manual search, for a total of n = 29. Results of included
articles were analysed by qualitative content analysis. In this study is
shown that FRS OC has problematic characters when it comes to
minorities, whether it is gendered, sexual orientation or racial issues,
although some progress is seen. Through further analysis light is shed
to leadership and OC. Team leaders have relatively authoritarian
position in this team-oriented OC which appreciates uniformity,
similarity, continuity and self-sacrificing heroes. This we know now,
but there are also unknown unknowns to be discovered. Insight of the OC
of FRS is weak. To my knowledge, this is the first study to put the
pieces together and draw the big picture of FRS’s shift OC, about rest
of the staff we don´t know much at all.